Warranty

Our products were designed and manufactured meticulously and underwent a superior quality assurance process. They were tested using state-of-the-art technology, were carefully packed and delivered to you will lots of TLC. Our warranty includes repairing any flaw in the product, and if it is beyond repair – we will replace it with another product.


A 12-year warranty on Panda Mattresses.


What does the warranty include?


In the first year, we come to you at no cost to inspect the damage. If necessary, we will pick up the mattress, repair it and return it to you at no cost to you. If one year or more elapsed from the purchase, it is possible that you will be charged for the cost of the visit or the cost of pickup and return.


When is the warranty void?


In cases of negligent, improper or unreasonable use.


What does this mean? If you bent, folded, ironed, cut, sprayed or spread a damaging detergent, stored under direct sun or exposed to moisture, washed not according to the instructions, place too near to a heat source and a variety of other interesting, but damaging, actions.


Pay attention 💜

  1. The warranty period for fabrics and upholstery is one year.
  2. Repair or replacement of a mattress extends the warranty period but do not start a new warranty period.

One-year warranty on beds, toppers and pillows

What does the warranty cover? We come to you at no charge and take care of pickup and delivery if necessary.

Like the mattress warranty, the warranty is not valid in cases of negligent, improper or unreasonable use.

What does this mean? If you bent, folded, ironed, cut, sprayed or spread a damaging detergent, stored under direct sun or exposed to moisture, washed not according to the instructions, place too near to a heat source and a variety of other interesting, but damaging, actions.

If you have further questions, please leave your personal details in the Contact Us page on the website and we will get back to you.

Don’t want to wait? No problem Call us at [phone number] during business hours and we will answer any question you have.