Sleep research indicates that it can take 30-45 days to get used to a new mattress. With our 100-night return window, we provide you with plenty of time to decide if your Panda mattress is a good fit.
PANDA TRIAL PERIOD DETAILS
- Accessories can be returned at no extra cost for a full refund up to 100 days after the date of delivery
If you realize upon delivery that you ordered the wrong item, you can exchange your item at no extra cost. The new item you receive in exchange will not, however, be eligible for a trial period.
During the trial period, you can exchange an item for another item within the same product category. The new item you receive in exchange will not, however, be eligible for a trial period.
THE PANDA RETURN PROCESS
- Start by finding your order number and calling us at 877-760-2188 or emailing us at help@pandazzz.com
- We won’t wait to refund your order. A refund for your full order total will appear as fast as your bank can process it.
- We’ll schedule a day for your mattress to be picked up.
You can return your product within its specified trial window for any reason. Once you contact us to begin the return process, it is our responsibility to offer a free return service and supply a full refund.
For more information on our return policy, call us at 877-760-2188 or email us at help@pandazzz.com